Poor customer service only results in dissatisfied clients and unhappy employees. But, you already know that since you are looking to improve the level of customer service you receive.
We understand that companies like you want questions and inquiries to be addressed in a timely and efficient manner. Poor response rates just make your staff unproductive, which results in the unnecessary expenditure of additional costs.
We make sure our clients experience a noticeable improvement in customer service while working with us. We do this several ways:
- You are assigned a dedicated, industry-accredited service team. This guarantees someone familiar with your business is always available to quickly respond and address your needs.
- We assign fewer clients to our Payroll Client Managers, up to 50% less compared to our competitors. Our more manageable account loads result in fewer errors and more personal service time available for you. It’s easy for you to see how your business will benefit: faster response times means less time you waste resolving issues.
With our better-than-industry-standard customer service, you reduce operating expenses, increase productivity levels, and benefit from enhanced job performance.
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